Each year, the Cameron Art Museum volunteers provide several thousand hours of service, in a variety of volunteer roles. Volunteers have the opportunity to gain exposure to the day-to-day life of a major regional art museum and contribute valuable visitor services to a nonprofit institution. Our volunteers contribute their talents, knowledge, skills, enthusiasm, and energy and, in turn, provide an invaluable service to our community. As a volunteer, you may explore new areas of interest, meet stimulating people, get involved with Wilmington’s cultural community and attend social and educational events.

What are the personal qualities of a Museum Volunteer?

• Flexibility, patience and compassion to work with a diverse public and staff
• Integrity to represent the institution and oneself with the highest standards
• Dedication to the museum’s arts education mission and to the values of the volunteer program
• Reliability to consistently keep one’s volunteer schedule
• Ability to work two shifts: Monday- Sunday 10am-2pm or 2 pm-5pm (and/or weekend/evening Special Events)
• Training will be provided

Benefits of volunteering at the CAM:

• Meeting new people and introducing them to the CAM
• Volunteer appreciation events (min. 2 per year)
• Special guided tours the Wednesday following new exhibition opening
• Opportunity for recognition as volunteer of the month
  Including a one item 20% shop discount to be used during that month
• Encouraged to support the CAM through membership

Recommended Skills:

Initiative taking, proactively seeking out visitor contact and comfortable speaking in front of a small group, friendly and outgoing, comfortable using cash register and computer technology, physical stamina—oftentimes shift or assignment will be spent standing or walking.

We ask of you:

• Maintain the confidentiality of all proprietary or privileged information of the museum to which they are exposed while carrying out assignments
• Attend training sessions as it applies to their volunteer assignments
• Be aware that the relationship between volunteers and the museum does not constitute a legally binding contract, and the museum accepts the volunteers with the understanding that their services are received at its sole discretion, and that an individual volunteer’s relationship with the museum may be terminated by either side at any time whatsoever
• Understand that volunteers are supervised by the museum staff, and do not have any other authority to represent the museum, make contracts for the museum, or make any other commitment on its behalf. Letters and other communications written by volunteers must be authorized by a member of the museum’s permanent staff with appropriate seniority and authority
• Collaborate with museum staff and other volunteers, accepting supervision and evaluation of your volunteer work
• Familiarize themselves with the basic information relating to the exhibitions
• Refrain from imbibing alcoholic beverages during events.

Volunteer Positions

Visitor Services

• Serve as ambassadors to the public
• Greet members, visitors, guest and take admission fee
• Answer visitor questions and inquiries, both in person and by phone
• Encourage visitors on how to become a member
• Encourage all visitors to sign the comments book
• Sales of admission, membership and event seats
• Keep museum brochures and other museum visitor information stocked at desks
• Provide handouts and orient visitors to the exhibitions, CAM Café, the museum shop, restrooms, grounds, etc.
• Assist visitors and connect them to the appropriate areas or museum personnel
• Inform visitors of CAM rules (photos, touching, no beverages…)

Museum Shop

• Customer service, greet people, assist customers in finding merchandise
• Assist with stocking, pricing and displaying merchandise
• Use cash register/point-of-sale system (cash handling experience preferred)
• Assist Shop Manager with inventory process
• Encourage memberships for member discount
• Work with Shop Manager on special museum shop projects

Call Center

• Answer phones
• Prepare mailings
• Data entry, filing, copying
• Ticket sales
• Special projects as needed

Special Events / Public Programs

Events require many volunteers throughout the year to assist with welcoming guests, ticket-taking and/or sign-in, directing guests, coat check, etc. These special events and programs may be scheduled after-hours and during weekends. They may require standing/walking

Download the Volunteer Application Form

Volunteer Application